IT Engineer — Hanshow Technology Co., Ltd.
Jan 2026 – Jul 2026Beijing, China
- Endpoint support and device management across a mixed Windows, macOS and Ubuntu fleet.
- Deployed and troubleshot DLP and zero-trust endpoint clients, including root-cause work on a Linux workstation where the MDM agent contended for DRM master and dropped the video signal.
- Resolved Microsoft 365 authentication failures, Windows domain trust breakdowns and BitLocker recovery across the fleet.
- Managed asset inventory and acted as liaison with hardware and software vendors.